Effective Date: August 16, 2025

Mr. Rick's Tree Service, LLC (“Company,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, sign up for services, or communicate with us, including through SMS and MMS messaging. Terms & Conditions apply.

We may collect the following types of information:

• Personal Information: such as your name, phone number, email address, and billing details when you provide it to us.
   
• Communication Data: including SMS/MMS messages, call details, and service inquiries.
   
• Website Usage Data: such as IP address, browser type, and pages you visit on our site.
   

We use the information we collect for purposes including:

• Providing and managing our services.
   
• Sending you service updates, appointment reminders, and promotional offers (via SMS, email, or phone, with your consent).
   
• Improving our website and customer experience.
   
• Complying with legal obligations and carrier requirements.
   

  Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Mr. Rick's Tree Service. at any time. To opt-out, you can reply "STOP" to any text message you receive from us. 

 Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive. 
 

   Mr. Rick's Tree Service, LLC , (Formerly "Fallen - Tree Removal Service, LLC) will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties. 

We implement industry-standard safeguards to protect your information. However, no system is 100% secure, and we cannot guarantee the security of your information.

• You may opt out of SMS marketing messages at any time by replying “STOP.”
   
• You may request access, updates, or deletion of your personal data by contacting us at rick@mrrickstreeservice.com or call 931-368-6200.
   

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our data practices, please contact us at:

Mr. Rick's Tree Service, LLC
P.O. Box 218 Woodlawn, Tn. 37191
Rick@mrrickstreeservice.com
931-368-6200